The Resident Services Manager plays a key role in enhancing the living experience of residents by addressing their needs, concerns, and ensuring they have a positive and enjoyable experience. This position involves:

• Resident Interactions: Act as the primary point of contact for residents, fostering a welcoming and supportive community environment.
• Community Engagement: Plan and organize community events to promote resident satisfaction and connection.
• Service Requests: Oversee and ensure timely resolution of service requests, collaborating with maintenance and management teams.
• Resident Satisfaction: Monitor and actively work to maintain high levels of resident satisfaction and retention.