Resident Services Manager

Keller, TX
Full Time
Mid Level

Are you passionate about creating a vibrant, resident-focused community? Do you excel at building relationships and enhancing resident satisfaction? Sovereign Apartments, a premier multifamily community in Keller, TX, is looking for a Resident Services Manager to join our dynamic team!

What You’ll Do:

  • Drive Resident Retention: Build strong connections with residents to foster a sense of community and ensure long-term satisfaction.
  • Manage Renewals: Collaborate with the leasing team to handle lease renewals, ensuring a seamless process for our residents.
  • Plan & Execute Resident Events: Create and host engaging events that enhance the resident experience and bring the community together.
  • Support Day-to-Day Operations: Act as a point of contact for resident inquiries and work closely with the property management team to address needs promptly and professionally.

What We’re Looking For:

  • Exceptional communication and interpersonal skills.
  • Experience in resident relations, customer service, or property management.
  • A creative mindset for planning events and initiatives that resonate with residents.
  • Strong organizational and multitasking abilities.
  • A team player with a proactive and positive attitude
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